Socorro family fearful of collapsing roof caused by rainy weather

A family living in Socorro said their roof is falling apart due to the recent rain. (CBS4)

A woman in Socorro is blaming a roofing company for her home caving in around her family.

The CBS4 Problem Solver walked around her home, and she saw the roof falling down in multiple places. The woman who owns the home, Luz Gallegos, said she is blaming the roofing company for not completing the work they promised. She also said when it rains like it has the last few days, it makes everything worse.

"We had no idea what to do. We were afraid that everything that was getting wet would reach an electrical wire or something," Gallegos said.

Gallegos said the rain on Sunday sent her roof tumbling down around her family.

"We got to the house and this roof was all caved in. Of 4 bedrooms, three of them were damaged," said Gallegos.

Gallegos said it has become a danger to the kids who live here. She said falling materials narrowly missed her grandson.

"A little piece of the roof fell, hit him in the leg. The little boy was really scared. I even have videos of where you can hear him crying and scared."

Gallegos told the CBS4 Problem Solver it is not just the roof anymore, she said everything in her home is getting damaged.

"The bed's headboard broke off, the mattress got soaked. I had to sleep on an inflatable mattress because we were afraid the other roofs were going to cave in," Gallegos said.

The next time it rains, she is worried her family will be in danger once again.

"More rain is going to come in, all the wood is going to get wet again, there's going to be more mold. The main enemy of an asthmatic is mold," Gallegos said.

She said her young son is the one suffering the most because of his asthma.

"I have been taking care of my son's asthma for years and years just so a company can come and ruin his condition," Gallegos said.

Gallegos said that she hired a new roofing company to finish the work. She is trying to take the original roofer to court. The CBS4 Problem Solver spoke to that roofer, and he said he is trying to take her to court, but wanted to speak with his lawyer before saying anything more.

The new roofing company she hired did not want to go on camera, but gave us some tips to pass along to families looking to hire a roofer:

They said homeowners need to make sure the company you hire is insured and bonded. Research the Better Business Bureau to see if the company has good records. And if the company asks for more than half of money up front, it's not a good company.

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